Six years after receiving ‘Getting Naked’ during Slalom onboarding, I finally read it. The three fears that sabotage client loyalty - embarrassment, feeling inferior, losing business - hit hard. Being vulnerable is terrifying, but it’s also where growth happens.

Investments Unlimited hit close to home - a financial firm forced to fix their security posture discovers the same issues I face daily: outdated asset inventories, useless CABs, inconsistent pipelines. The message is clear: automate everything, don’t block velocity, and dig beneath surface assumptions.